Program Manager – Client Side
(RA 22/001)

About the Role

We are looking for a curious problem solver with “Gravitas”. You will be working with one of the Financial Services clients in Dubai  where you will act as a liaison between their Digital Marketing and the rest of the business to deliver their new website. Have what it takes? Apply below.

What you do


  • Maintains updated requirements traceability matrix and updated backlog. 
  • Coordinates with other business units to plan, negotiate and interpret information on projects
  • Establish project governance structure within the client’s ecosystem 
  • Provide overall progress and health of projects
  • Status of milestones and deliverables across the project 
  • Project risks and progress on mitigating these risks
  • Maintains updated requirements traceability matrix and updated backlog. 
  • Create visibility of resource capacity, competency, and availability for all stakeholders
  • Attend meetings with C- level stakeholders to provide progress and updates 

Day to Day: 

  • Interfaces with clients and gains understanding of functional and non-functional requirements/processes and establishes objectives and key success factors.
  • Work with the design team to translate and validate the technical requirements.
  • Work with both technical and design teams on gap analysis and fleshing out requirements. 
  • Revises requirements, backlog complexity and priority to support planning.
  • Coordinates with other business units to plan, negotiate and interpret information on projects
  • Aligning remote teams and different vendors and bringing everyone on the same page
  • Following up 
  • Problem solve with the client to unblock any issues that affects the project

Who you are

  • Have a minimum 7 years professional experience.
  • Hold excellent written and spoken English ( Arabic a plus).
  • Experience working across websites ( internal and external) for banks. 
  • Strong understanding of design and development product life cycles. 
  • Strong client presentation and visual communication style, excellent verbal and written skills mandatory. Be able to form and tell a good story.
  • Strong client management skills with the ability to balance scope, brand objectives and user goals.
  • Have a sense of responsibility, ownership and accountability towards the rest of the team.
  • Comfortable working with tight deadlines across multiple projects and clients all the while keeping your A-game.
  • Have excellent time management skills.
  • Have natural curiosity to understand the “why”. Ask questions, be able to form a point of view and be able to defend it.
  • Excellent team working and collaboration skills.
  • Financial services experience is mandatory. 
  • Strong knowledge of Agile development practices (Scrum and Kanban), methodologies, and tools.
  • BA/BS in Computer Science or related fields


  • Occasional to regular travel across UAE and other GCC and Middle East Countries may be required.
  • This role is based onsite in the client’s office.

Your Toolbox

  • Communication skills
  • Jira 
  • Ms Projects

Your Superpower

is Orchestration


You are welcome in Gravitas no matter what your music taste is, who inspires you or how you drink your coffee.

We care about your passion, creativity, ethics and drive. We want to unlock your full potential and drive your career beyond the speed limit.

Job Description