UX Designer
(AE 24/002)

 We’re looking for a versatile UX Designer who can bring creative energy, customer empathy, and problem-solving skills to the table. You’ll be embedded within the bank’s design and experience team, contributing directly to improving the customer journey across both retail and business banking platforms.

• Utilize the full design thinking toolbox: From customer research to identifying pain points in the customer experience.
• Collaborate: Lead brainstorming sessions, problem-solving workshops, and ideation meetings with internal and external stakeholders.
• Hands-on design: Craft wireframes, user flows, and prototypes that bring ideas to life.
• Drive research and benchmarking: Regularly assess local and global competitors to ensure the bank stays ahead of the curve.
• Partner closely: Work with external vendors (like us!) and internal teams to ensure smooth collaboration and delivery.
• Advocate for design excellence: Support the design chapter by delivering useful, beautiful, and meaningful digital experiences.

• Experience: At least 5 years of UX design experience in the Middle East, with a strong understanding of customer research, UI design, and experience in banking or financial sectors.
• Language Skills: Fluent in English and/or Arabic, so you can navigate diverse teams and client segments.
• Design Mastery: You’re adept with design tools and methodologies, know your way around wireframing, and have a knack for solving complex problems creatively.
• Collaborative Spirit: You thrive in cross-functional teams, love running workshops, and can manage multiple stakeholders with ease.
• Adaptability: You can manage and prioritize multiple tasks, responsibilities, and deliverables, and you’re comfortable working directly with clients and external partners.
• Cultural Awareness: You understand the Middle Eastern market and customer nuances, and can integrate this into your design thinking.

• This role is based remotely in our clients offices in Abu Dhabi, UAE. 

• Figma & Sketch
• Miro
• Slack
• Abstract / Zeplin
• Marvel
• Jira & Confluence

Curiosity