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Case Study

How do you market something that no one has ever bought?

Solutions
Experience Strategy & Design
Product Design & Engineering
ClientQiddiya City
IndustryEntertainment & Leisure , Travel & Tourism
Year2023 - Ongoing

Qiddiya City, Saudi Arabia's capital of entertainment, sports and culture. 360km² giga project under Vision 2030, just outside Riyadh. Two world class theme parks. A market that's never had them.

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The Problem
40% of Saudis have never been to a theme park. They've seen them in movies, but they've never planned a visit, bought a ticket, or navigated a park day. This wasn't a brand challenge, it was a behaviour challenge. How do you convert curiosity into a first purchase, especially for families?

 

The Mission
Design a digital experience that elevates the Six Flags brand, establish a new one (Aquarabia) that captures the imagination of a new market, and drives pre opening anticipation and ticket sales at scale.

 

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Theme park websites globally look nothing like the experience they're selling.

We started with a simple principle: the website should feel like arriving at the park. Every scroll, transition, and interaction designed to build anticipation.

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One experience.
Two parks.

Six Flags Qiddiya City and Aquarabia each got their own visual identity. Different palettes, Different energy while sharing a unified design system underneath.

Typography and hierarchy were crafted mobile first for a market where attention is high but theme park literacy is low. Every page had to excite and educate without cluttering either.

The result resets the benchmark for what a theme park website can be.

The approach.

The digital front door to the Kingdom's first theme park. Two theme parks. One architecture. Built for a market that's never seen anything like it.

1
Embrace the chaos
Qiddiya City is a startup. We built for changing deadlines, undefined scope, and evolving ambition. Flexibility was the strategy, not a compromise.
Assume they've never been
Build anticipation
Design beyond day one
Ship two parks, once

Impact.

Sold out

Customer Day 1

Efficency

2 for 1 Six Flags and Aquarabia launched on a single shared architecture halving time & cost to market.

My peers from Disney, Universal, and Sentosa have all told me the same thing. Weve set a new global benchmark for theme park digital experiences, even before opening our gates. Gravitas helped us build something visionary, intuitive, and truly world class.
Brian Machamer, President

Brian Machamer, President, Qiddiya City Theme Parks